Terms and Conditions
Terms and Conditions of Use for GDPR AI Consulting
Last updated: October 2024
Purpose and Scope
These Terms and Conditions govern the access and use of the services provided by GDPR AI Consulting, available through the website https://www.gdpraiconsulting.com/ (hereinafter, “the Site”). The services offered primarily include the use of our artificial intelligence (AI) platform designed for queries related to the General Data Protection Regulation (GDPR) and also the option to hire personalized GDPR consultancy services.
By accessing, browsing, or using the Site, as well as contracting any of our services, users fully accept these terms. GDPR AI Consulting reserves the right to modify these conditions at any time by publishing the updated versions on the Site. Continued use of the services following such modifications implies acceptance of the changes.Parties Involved
The process of contracting the AI services is carried out between the user or customer (hereinafter, “the Client”) and GDPR AI Consulting. A Client is considered any natural or legal person who completes the registration and payment process for the services on the Site, accepting the stated terms.
To hire the personalized consultancy service, the Client must complete the corresponding form with their full name, company name, website, email, and, optionally, phone number. Additionally, the Client must select the date and time of the consultation, with the hourly rate displayed in the reservation form in the local currency, Swedish Krona (SEK).Services Offered
3.1 AI Platform
GDPR AI Consulting’s AI platform provides consultations based on the latest GDPR regulations, updated weekly to ensure Clients have access to current information. The Client can subscribe to various plans that differ based on the number of allowed monthly queries. Subscription plans renew automatically each month unless the Client requests cancellation at least 10 days before the next renewal date. Payments can be made monthly or annually. For annual payments, the Client pays the equivalent of 10 months and receives 2 months free. There is no minimum subscription period, and the Client can cancel the service at any time.
3.2 Personalized Consultancy
In addition to the AI platform, GDPR AI Consulting offers personalized consultancy services to address specific concerns or manage complex situations related to GDPR compliance. This service is provided on-demand and subject to consultant availability. New Clients receive 50% off their first personalized consultancy session with a GDPR expert.
3.3 Price Adjustment Due to Token Cost Changes
GDPR AI Consulting reserves the right to adjust subscription service prices in the event of significant increases in the costs of tokens required to operate our artificial intelligence platform. Any price adjustments will be communicated to Clients at least 30 days in advance. Clients who do not wish to continue the service under the new rates will have the option to cancel their subscription before the price change takes effect.Contracting Process and Access
The Client can hire services through the Site by completing the registration form and making the corresponding payment using Stripe or PayPal. GDPR AI Consulting does not handle the Client’s financial information directly, as all payments are processed by the mentioned platforms, ensuring the security and confidentiality of the Client’s data.
Access to the contracted services is immediate upon payment confirmation.Terms of Service Use
5.1 Queries and Use of the AI Platform
Each subscription plan has a monthly query limit, which is automatically renewed every month. In the case of plans that allow multiple users (such as the Pro and Enterprise plans), the queries are shared among all users associated with the account. For example, in the Enterprise plan, which allows up to 5 users, the total number of queries is distributed among all members.
The Client can upgrade to a higher plan if the number of queries in the current plan is insufficient for their needs.Cancellation and Refund Policy
6.1 Subscription Cancellation
The Client can cancel their subscription at any time, provided they notify GDPR AI Consulting at least 10 days before the next renewal date. Otherwise, the applicable fee for the next period will be charged automatically.
6.2 Refund Policy
No refunds are offered for services once contracted. Once the Client has made the payment, no amounts will be refunded, regardless of whether the service has been fully or partially used.Intellectual and Industrial Property
All content available on the Site, including but not limited to text, images, graphics, logos, icons, software, videos, and any other material, is the exclusive property of GDPR AI Consulting or its licensors, and is protected by international intellectual and industrial property laws.
Any unauthorized use of the Site’s content, including reproduction, distribution, modification, or any other form of exploitation, is expressly prohibited without prior written consent from GDPR AI Consulting.Limitation of Liability
8.1 Site Use
The use of the Site is the responsibility of the Client. GDPR AI Consulting is not liable for any damages or losses that may result from improper use of the Site, from violations of these terms, or from technical issues beyond its control.
While the Site has been designed to function properly 99.9% of the time, service interruptions may occur due to scheduled maintenance, technical problems, or user overload. GDPR AI Consulting does not guarantee uninterrupted access to the Site but commits to taking immediate action to restore service as quickly as possible in case of any failures.Maintenance and Availability
GDPR AI Consulting reserves the right to perform maintenance on the Site that may temporarily affect service availability. These maintenance activities will be scheduled primarily on weekends to minimize the impact on Clients.
Clients will not lose access to their unused queries due to temporary service interruptions.Security and Confidentiality
GDPR AI Consulting is committed to protecting its Clients’ personal information. All communications between the Client and the Site are encrypted using secure technologies to ensure data confidentiality.
If the Client needs to recover their password, the Site offers a simple and secure password reset option.Dispute Resolution and Applicable Law
Any disputes related to the use of services provided on the Site will be resolved in accordance with Swedish law, and the parties submit to the jurisdiction of the courts of Stockholm.Contact and Support
The Client can contact the GDPR AI Consulting team through the forms available in the Technical Support section or the Help Center on the Site for any inquiries, assistance requests, or clarifications regarding the services.